Shipping Policy

1. Order Processing Time

All orders are processed within 1-3 business days (Monday through Friday, excluding weekends and public holidays). We do not ship orders on weekends or public holidays. During peak holiday periods, processing times may be extended by 2-3 business days. Customers will be notified via the registered email in advance if delays occur.

2. Shipping Regions & Delivery Time

We currently only ship within the United States. We do not deliver to PO boxes, military addresses, Alaska, or Hawaii.

Shipping Time: Estimated delivery time is 7-12 business days after your order has been processed and shipped.

Shipping Fees: Shipping fees are calculated at checkout and displayed before you complete your purchase.

3. Customs, Tariffs & Import Fees

All shipments are delivered with DDP (Delivered Duty Paid) terms, meaning all applicable taxes, duties, and import fees are covered by our store. Customers will not incur any additional customs or import charges upon delivery. No hidden fees will be applied at checkout.

4. Shipment Tracking & Delays

Once your order has shipped, we will send a tracking number to your registered email address. You can track your package in real-time on our website.

If your delivery is delayed more than 10 business days due to logistics issues such as package loss, warehouse stock shortages, or carrier problems, please contact our customer support for a full refund or reshipment at no extra charge.

5. Shipping Liability

We are not responsible for delivery delays or failures caused by natural disasters, carrier strikes, customs inspections, or incorrect shipping information provided by customers. Please ensure that all recipient information is accurate and complete when placing your order.

6. Returns & Refunds

Customers have a 14-day window from the date of delivery to initiate a return.

Return shipping costs are the customer’s responsibility unless the item received is defective, damaged, or incorrect.

Refunds will be processed within 5-10 business days after we receive and inspect the returned item.

7. Order Cancellations

Orders can be canceled within 12 hours of placing the order. After this cancellation window, orders may already be in processing or shipment and cannot be canceled.

If you have any questions about our shipping policy, please contact us at bryantborysewiczbk250@gmail.com.